Welcome to Gunmaster® Cleaning Kit!
We are excited to have you visit and shop on our website. Please take the time to read these terms and conditions carefully before using our site or making purchases. By using this site and shopping with us, you agree to be bound by these terms.
1. Parties
The parties to these terms and conditions are:
Gunmaster® Cleaning Kit (also referred to as “we,” “us,” or “our”) operates the website located at gunmaster.shop. Our registered office address is 123 Main Street, Nashville, TN 37205.
You (also referred to as the “customer,” “user,” “buyer,” or “your”) are an individual using our website to browse, make purchases, use our services, post content, or otherwise interact with our site and business.
2. Use of Site
2.1. By using our website, you agree to act responsibly and legally, including abiding by these terms and conditions. We reserve the right to refuse service or close accounts of anyone violating these terms.
2.2. You must be at least 18 years old and able to enter into legally binding contracts to make purchases on our site. If you are under 18, you may only use this site with supervision and consent of a parent or legal guardian who agrees to these terms.
2.3. You agree not to use this site for illegal purposes. You cannot use our products or site for any activities prohibited by state or federal laws.
2.4. We grant you a limited license to access and use our site and purchase products. We retain full ownership and reserve the right to revoke this license if you violate these terms.
3. Accuracy of Information
3.1. We aim to provide comprehensive, accurate information about products available for purchase. However, we cannot guarantee that all product descriptions, photos, pricing, links, and other content is entirely error-free. If you find an error, please report it so we can fix it.
3.2. Images of products on our site are for illustrative purposes only. Although we aim to display colors accurately, the actual color and look of a product may vary slightly. Please refer to product details, descriptions, and specifications for more information.
3.3. Prices on products can change over time. We cannot guarantee that the listed price of a product on our site will remain the same until you purchase.
3.4. Although we work to ensure stock status and availability are accurate, this can also change frequently. A product showing available may sell out by the time you go to buy. We cannot guarantee availability.
4. Products, Pricing, and Availability
4.1. We reserve the right to discontinue or change pricing and specifications of any products at any time prior to you placing an order.
4.2. We cannot confirm pricing or availability until you place an order and receive confirmation. If the price or availability of a product changes after you place it in your cart or complete checkout, we will provide notice and seek your approval prior to processing your order.
4.3. If a product you purchased is listed at an incorrect price, we have the right to cancel your order and notify you of the cancellation. If you already paid, you will receive a full refund.
4.4. All prices are listed in U.S. dollars. Sales tax will be added at checkout based on your shipping location.
4.5. We make efforts to accurately display all applicable taxes, fees, and charges that apply to your order. However, if tax or customs authorities determine additional charges apply, you are responsible for those costs.
5. Order Process and Fulfillment
5.1. If you wish to purchase products, you may shop as a guest or create an account. Creating an account may allow you to checkout faster, store preferences, and access order history.
5.2. Once you place an order and receive order confirmation, your purchase becomes binding. Details of your purchase will be listed in the confirmation email. You agree to pay for all products ordered.
5.3. We reserve the right to refuse or cancel any order, such as if materials are unavailable, payment cannot be processed, or an error occurs. You will be notified promptly if this occurs.
5.4. We aim to have all in-stock orders shipped within 3-5 business days. However, delays can occur during periods of high order volume or based on other logistics. Rush processing or expedited shipping may be available for an additional fee.
5.5. All orders are subject to product availability. We will email you if an item you ordered becomes unavailable and seek your approval prior to shipping a partial order.
5.6. You must provide complete, accurate shipping information to complete checkout and avoid delays. We are not liable for undeliverable packages due to incorrect addresses.
5.7. Title and risk of loss pass to you at time of delivery to the carrier. You are responsible for filing claims over damaged, defective, or lost shipments with the carrier.
5.8. We cannot guarantee exact delivery dates or times, but will provide estimates in good faith. We are not liable for shipping delays caused by the carrier or other events outside of our control.
6. Payment
6.1. We accept major credit and debit cards, PayPal, and other common forms of online payment. You agree to pay for your purchases in full using one of these methods.
6.2. You represent that you are authorized to make charges to the payment method provided at checkout. If we cannot obtain payment from your selected method, you agree to pay any outstanding amount immediately upon request.
6.3. If you pay by credit or debit card, we may seek pre-authorization of your order amount prior to shipping. This pre-authorization amount will not be immediately charged and can be released 3-7 days after your order ships.
6.4. Your total order amount, including tax, fees, and shipping charges, will be displayed prior to completing checkout. By submitting payment, you agree to pay this full amount.
7. Promotions and Discounts
7.1. From time to time, we may offer promotions, discounts, or sales that can provide savings on your purchase. Specific terms apply to these promotional offers.
7.2. Discounts generally will require a promo code to redeem during checkout. You must enter a valid code prior to completing payment to receive the discount.
7.3. Promotions may be limited by number of uses, dates, times, product categories, or other restrictions. Offer details and restrictions will be posted on the specific promotion page.
7.4. Unless otherwise stated, promotions and discounts cannot be used in conjunction with one another or applied after completing a purchase. Discounts are valid per customer and may be capped at a maximum value.
7.5. If you return items purchased using a coupon or promo code, any refund amount may be reduced by the discount amount received.
7.6. We reserve the right to retract, revoke, or cancel any promotion at any time without warning if codes are misused, used illegally, or in violation of these terms.
8. Returns and Refunds
8.1. If you are not fully satisfied with your purchase, you may return most products to us within 30 days of delivery for a full refund of the purchase price, minus shipping costs.
8.2. Products must be returned in new, unused condition with tags still attached. We cannot accept returns if merchandise shows signs of wear or use.
8.3. To initiate a return, contact us to obtain a Return Merchandise Authorization (RMA) number. Clearly label the return with your RMA number.
8.4. You are responsible for all return shipping costs and any damage or loss that occurs during return transit. We recommend shipping returns with tracking and appropriate insurance.
8.5. Once your return is received at our fulfillment center, allow 5-7 business days for inspection and processing. Approved refunds may take 3-5 additional days to process with your financial institution.
8.6. Refunds can only be made to the original payment method used at checkout. If you paid by credit card, the same card will be refunded.
8.7. The following merchandise is not eligible for return or refund unless defective:
- Gift cards
- Personalized, engraved, or customized items
- Products marked final sale
- Perishable goods
8.8. Sale items may be returned for a refund of the sale price actually paid, not the regular retail price.
8.9. We reserve the right to decline returns or exchanges for heavily discounted items, quantity purchase promotions, or high-demand limited quantity products.
9. User Content and Conduct
9.1. If you post, upload, or otherwise share content via our site’s user forums, product reviews, or other mechanisms, you agree not to share illegal, infringing, obscene, or harmful content. We reserve the right to remove any posts and terminate accounts without refund at our discretion.
9.2. You grant us a perpetual, royalty-free license to use any content you post for marketing, analytics, and operational purposes. This includes sharing your content on social media or other promotional materials.
9.3. You agree sharing truthful testimonials and feedback in user content. However, you shall not impersonate other users or provide false information. Reviews should reflect your genuine opinions and experiences with our products and services.
9.4. You agree to refrain from abusive language, personal attacks, threats, harassment, or other inappropriate conduct toward other users. We have sole judgment to remove comments or block users who engage in detrimental behavior.
10. Shipping Policies
10.1. We aim to ship all in-stock orders within 3-5 business days. This does not include weekends, holidays, or closures due to inclement weather.
10.2. We cannot guarantee exact delivery dates and times. Published estimates for order processing and shipping are provided in good faith but are not binding.
10.3. We partner with standard carrier companies for order fulfillment and are not liable for delays caused by transit disruptions, carrier errors, weather, or other events out of our control.
10.4. If expedited shipping options are available, you can choose to upgrade your shipping method for an additional cost. This only upgrades transit time, not processing time.
10.5. All orders are shipped to the address you enter at checkout. Please verify this is accurate prior to completing your order. We are not responsible for undeliverable shipments due to incorrect addresses provided.
10.6. You will receive a shipment confirmation email with tracking information when your order ships. Please allow up to 24 hours for tracking to activate after receiving shipment confirmation.
10.7. It is your responsibility to report missing, damaged, or defective shipments to us for investigation and submit claims with the carrier. We will assist with this process as needed.
11. Taxes
11.1. All prices listed include only the cost of the product. Sales tax is added at checkout based on the shipping address provided.
11.2. Tax rates are determined by your state, county, and local governments. Rates shown during checkout are estimates only and will reflect your actual owed taxes.
11.3. For orders shipped internationally, you may be subject to import duties, customs taxes, or other charges levied once your package arrives in destination country. You are responsible for understanding customs regulations and paying any import-related fees.
11.4. We have no control over tax rates or customs charges and cannot predict what they may total. Please contact local tax authorities if you have any questions about applicable taxes or fees for your order.
12. Privacy
12.1. We respect your privacy and operate our website in compliance with applicable data privacy laws. Please review our Privacy Policy to understand how we collect, use, and protect information about customers.
12.2. During checkout and account registration, you will be required to provide certain personal information necessary to complete your order. This includes name, billing/shipping address, email address, phone number, and payment information.
12.3. Your email address or phone number may be used to send order status updates, tracking information, promotions, special offers, and other details about our products and services. You can opt-out from marketing emails at any time.
12.4. We use appropriate data security protections and encryption technology to secure credit card and personal information provided to complete purchases.
12.5. Personal information is processed and retained in order to maintain records of transactions, provide products and services, prevent fraud, comply with legal requirements, and fulfill other legitimate business purposes as outlined in our Privacy Policy.
13. Copyright and Intellectual Property
13.1. All content published on our site, including text, graphics, logos, icons, product images, designs, and other materials are our exclusive property and protected by copyright laws. The Gunmaster® Cleaning Kit name and logo are registered trademarks owned exclusively by us.
13.2. You may not modify, reproduce, distribute, create derivative works from, publicly display, or in any way exploit website content without explicit written permission. This includes using website content for commercial purposes not authorized by us.
13.3. Product designs and features are proprietary to our brand. You may not copy, reproduce, or attempt to reverse engineer any products purchased from our site without consent. Doing so may violate our intellectual property rights.
13.4. If you believe your intellectual property rights have been violated by content on our site, please submit a complaint to us immediately. We will promptly review and take appropriate action.
14. Acceptable Use
14.1. You agree to access and use our website responsibly, legally, and for legitimate e-commerce purposes only.
14.2. The following activities are prohibited on both the website and with use of any products sold through the website:
- Hacking, tampering, reverse engineering, modifying or illegally accessing any systems or tools
- Intentionally distributing viruses, worms, trojan horses, malware, or other malicious technology
- Posting, uploading, or transmitting any unlawful, threatening, libelous, harassing, defamatory, vulgar, obscene, pornographic, profane, or otherwise objectionable material
- Advertising illegal goods or services, promoting illegal activities, or violating intellectual property rights
- Impersonating others or secretly collecting personal data of third parties
- Launching denial of service attacks, sending unauthorized emails, or otherwise violating the legal rights of others
- Using our products to assemble firearms that are prohibited under applicable laws
14.3. We reserve the right to terminate your account and block access to our website if you engage in any unacceptable or illegal activities. We have sole discretion to determine what constitutes a violation of acceptable use.
15. Disclaimers
15.1. We make efforts to provide current, complete, and accurate information on products available for purchase. However, we make no warranties or representations as to the completeness, accuracy, reliability, or availability of this information.
15.2. Prices and availability are subject to change without notice. Errors may occur. We reserve the right to correct any pricing errors at any time.
15.3. All product photos, descriptions, and specifications are provided by the manufacturer. We make reasonable efforts to display colors and details accurately, but cannot guarantee an exact match to the actual product.
15.4. We make no warranties that use of this site or products purchased will meet your requirements, provide error-free operation, or that our site or servers will operate without delays, disruptions, failures, defects, vulnerabilities, or loss of data.
15.5. To the fullest extent under the law, Gunmaster® Cleaning Kit disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for particular purpose, and non-infringement. We do not warrant that site content is accurate, reliable, defect-free, or secure.
16. Limitation of Liability
16.1. Gunmaster® Cleaning Kit shall not be liable for any damages whatsoever arising out of your use, misuse, or inability to access our website or purchase products. This includes direct, indirect, incidental, punitive, and consequential damages.
16.2. Certain jurisdictions prohibit limitations or exclusions of liability from incidental or consequential damages. In such cases, our liability is limited to the greatest extent permitted under applicable law.
16.3. Use of this website constitutes your agreement that Gunmaster® Cleaning Kit shall not be liable to you for any claims, charges, losses, damages, fines, penalties, costs, and expenses under any legal theory of liability, arising from your use of our site, purchase of products, violation of terms, or related matters. Your sole remedy is to cease using this website.
17. Indemnification
17.1. You agree to fully indemnify, defend, and hold harmless Gunmaster® Cleaning Kit and our agents, officers, directors, and employees from any claims, damages, losses, liabilities, costs, or expenses that arise from your use of our website or any violation of these Terms and Conditions.
17.2. If we incur any fees, charges, penalties, or other expenses due to your actions, you agree to cover the full cost. This includes any fees or expenses from copyright infringement claims, chargeback fees, court costs, collection costs, legal fees, and other related expenses.
18. Governing Law
18.1. These terms shall be governed by the laws of the State of Tennessee, without regard to conflict of law principles.
18.2. If a dispute arises from your use of our website or these terms, you agree to first attempt to resolve it through good faith negotiations and mediation proceedings. If we cannot reach a mutually agreeable resolution, you consent to binding arbitration within the State of Tennessee as the sole forum for dispute resolution. Arbitration shall proceed under the rules of the American Arbitration Association.
18.3. Class action lawsuits, class-wide arbitrations, private attorney-general actions, and consolidation with disputes of other customers are prohibited under arbitration. You waive any right to partake in or bring such actions.
19. Changes and Revisions
19.1. We reserve the right to update, amend, or modify these terms at any time. Updated terms will take effect immediately when published on our website.
19.2. You are responsible for reviewing these terms regularly for changes. Continued use of our website after new terms are published constitutes your consent and agreement to the revisions.
19.3. If you do not agree to the revised terms, you must immediately cease using our website. Continued use indicates your acceptance to abide by the updated terms.
20. Severability
20.1. If any provision of these terms is determined unlawful or unenforceable, that clause will be severed from the remaining terms which will remain in effect. This preserves validity of the remaining provisions.
20.2. If any unlawful or unenforceable clause would be lawful and enforceable with modifications, we may revise it to the minimum extent required such that the clause can be enforced.
21. Contact Us
Please contact us with any questions about these terms and conditions. We will promptly address any concerns you may have. Our contact details are provided below:
Gunmaster® Cleaning Kit
Email: [email protected]
Phone: 1-800-123-4567
Mail: 123 Main St, Nashville, TN 37205
These Terms and Conditions were last updated on March 1, 2023.